Contact Us
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Online Customer Service Support: Our professional customer service team provides 24/7 online consultation services via website live chat. Customers can consult product usage methods, ingredient information, order logistics, after-sales problems, and policy questions at any time. We guarantee to reply to all online messages within 2 hours during working hours and within 24 hours during non-working hours.
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Email Support: Our official dedicated service email ( serviceon@mungrhu.com ) is available for detailed consultation, after-sales appeal, suggestion feedback, and bulk order cooperation negotiation. For complex order disputes, refund appeals, and customized service demands, customers can send detailed descriptions and supporting materials via email, and our professional team will reply and solve problems within 1–3 business days.
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Working Hours & Service Scope: Our core working hours are Monday to Friday, 9:00 AM to 6:00 PM . All customer service channels support global user consultation.